Our Client: is a $10b North American information technology (IT) management and business process services (BPS) company with 31,000 employees in over 125 offices worldwide. It operates 15 delivery centers in theUS,Canada, Europe, and Asia.
Role and Responsibilities: The Service Delivery Director – Network is responsible for global network engineering and operations, including the configuration, operations, support, and optimization of all customer delivery networks. The Director reports to the VP Operations and is responsible for leading and developing the global operations professional staff. The position is also responsible for integrating new customers onto the network and ensuring that service level targets are met. Continue reading