WHAT IS TOP TALENT AND HOW IS THAT IDENTIFIED?

As a part of our talent acquisition engagements, we ask our clients how they define “top talent” and how they would assess those traits in the interview process. Reflecting on the insightful comments we hear every day, we thought there would be great value in a new blog in which senior executives/thought leaders share their “Take on Talent.”

This is the twentieth in a series of blogs/interviews with senior executives who are thought leaders in the areas of Talent Acquisition, Career Development and Leadership who will  share their perspectives on this ever present question.

 

Rob Vatter, is an accomplished Technology Services Executive, excelling in turning strategic vision into tactical execution to achieve aggressive business agendas.  He has lead diverse teams to significant accomplishments in the IT Outsourcing and Engineering and R&D Services industries for over 25+ years.  Currently he is the Chief Revenue Officer at ClickFox, the industry leading SASS platform for journey analytics.

 

 

Please share with us the top five characteristics (in priority order, first to fifth) of the most talented people you have encountered during your career, and your definition of each.

  1. Leadership – This is not about hierarchical management or position. Leaders are people who do not step back when times are hard. They embrace the moment and find ways and opportunities achieve success.
  2. EQ – The ability to remain calm in all situations while looking objectively at challenges/opportunities from all different perspectives
  3. Intellectual Curiosity: People who are constantly testing hypothesis and investigating ideas always come to solutions that reward all sides in business. This is a unique skill that makes people interesting and attractive.
  4. Relentless – Passion and endurance are characteristics that lead to outstanding results. When people relentlessly pursue an idea, customer or solution, the quality of the outcome is significantly superior in so many ways.
  5. Integrity – People who “do the right thing” and live that motto are such assets to teams. There are so many competing forces in the business world today that having a lens to live by makes them invaluable.

 

How do you communicate these characteristics to your HR and senior management team?

Communicating the importance of these characteristics to HR and the leadership is done through demonstration and role models. By using these attributes as a lens to recruit, train and mentor, you are able to drive them deeper into the organization, so they become part of the organizational fabric.

 

How do you handle challenges to the existing culture by talent you have brought in?

Bringing new talent into an organization is a must. The people you bring in must bring the attributes you want otherwise you stand the chance that the organization will see them as cronies. They must be respectful of the existing culture but willing to use the key attributes to make the organization more diverse and more thoughtful.

WHAT IS TOP TALENT AND HOW IS THAT IDENTIFIED?

As a part of our talent acquisition engagements, we ask our clients how they define “top talent” and how they would assess those traits in the interview process. Reflecting on the insightful comments we hear every day, we thought there would be great value in a new blog in which senior executives/thought leaders share their “Take on Talent.”

This is the nineteenth in a series of blogs/interviews with senior executives who are thought leaders in the areas of Talent Acquisition, Career Development and Leadership who will share their perspectives on this ever present question

 

Mark Trepanier is the Chief Operating Officer of TransformAI.  TransformAI helps global companies grow and scale using the world’s most sophisticated robotic process automation (RPA) solutions to transform their customer facing and back office functions. 

Mark is an accomplished executive with a long and extensive record in developing and executing transformative service delivery models. Prior to joining transformAI, he served as EVP Client Services at Axiom with global responsibility for its Technology-Enabled Contracting unit. He was also a partner in KPMG’s Advisory practice, an executive director at Accenture with its Outsourcing unit, and a Managing Director at Exult, an early BPO innovator. Continue reading

WHAT IS TOP TALENT AND HOW IS THAT IDENTIFIED?

As a part of our talent acquisition engagements, we ask our clients how they define “top talent” and how they would assess those traits in the interview process. Reflecting on the insightful comments we hear every day, we thought there would be great value in a new blog in which senior executives/thought leaders share their “Take on Talent.”

This is the eighteenth in a series of blogs/interviews with senior executives who are thought leaders in the areas of Talent Acquisition, Career Development and Leadership who will share their perspectives on this ever present question.

 

Ritesh Idnani, President, Tech Mahindra

Ritesh is a seasoned executive with more than two decades of experience in technology and technology-enabled business services. He has worked across IT and business services, BPO, SaaS/ BPaaS, outsourced product development and automation/ cognitive computing businesses. He has worked in startup, growth and turnaround environments and has grown businesses from scratch to multi-billion dollars businesses at industry leading margins. He is one of a few executives globally with exposure to both services (applications, infrastructure and process) and product businesses as well as all industry verticals. He has worked in large public companies as well as in VC/ PE backed private companies. Continue reading

WHAT IS TOP TALENT AND HOW IS THAT IDENTIFIED?

As a part of our talent acquisition engagements, we ask our clients how they define “top talent” and how they would assess those traits in the interview process. Reflecting on the insightful comments we hear every day, we thought there would be great value in a new blog in which senior executives/thought leaders share their “Take on Talent.”

This is the seventeenth in a series of blogs/interviews with senior executives who are thought leaders in the areas of Talent Acquisition, Career Development and Leadership who will share their perspectives on this ever present question.

 

 Paul is the President of Thirdbridge, a high growth, private equity backed disrupter in the research space. Third Bridge provides institutional investors like private equity firms, hedge funds and mutual funds with the information that they need to make better investments.

Before joining Third Bridge, Paul was President of Axiom Law, the leading disrupter in the corporate legal industry, where he scaled the business and oversaw a six-fold increase in size. He also held senior roles at American Express and BCG, and has a wealth of experience across the US, Asia and Europe.

Paul has a Masters of Business Administration from Melbourne Business School.

Find out more about Paul on LinkedIn.” Continue reading

WHAT IS TOP TALENT AND HOW IS THAT IDENTIFIED?

As a part of our talent acquisition engagements, we ask our clients how they define “top talent” and how they would assess those traits in the interview process. Reflecting on the insightful comments we hear every day, we thought there would be great value in a new blog in which senior executives/thought leaders share their “Take on Talent.”

This is the sixteenth in a series of blogs/interviews with senior executives who are thought leaders in the areas of Talent Acquisition, Career Development and Leadership who will share their perspectives on this ever present question.

Phil Fersht is the CEO and Chief Analyst, HfS Research

Phil is an acclaimed author, analyst, and visionary in IT Services and BPO, the Digital Transformation of enterprise operations and cognitive automation strategies. Fersht coined the terms “The As-a-Service Economy” and “Digital OneOffice”, which describe HfS Research’s vision for the future of global operations and the impact of cognitive automation and disruptive digital business models. Phil was named Analyst of the Year in 2016 (see link) for the third time by the Institute of Industry Analyst Relations, which voted on 170 other leading IT industry analysts.

Prior to founding HfS in 2010, Phil has held various analyst roles for Gartner (AMR) and IDC and was BPO Marketplace leader for Deloitte Consulting across the United States, UK, and Singapore.  Over the past 20 years, Fersht has lived and worked in Europe, North-America, and Asia, where he has advised on hundreds of operations strategy, outsourcing, and global business services engagements.

Phil is also the author and creator of the most widely-read and acclaimed blog in the global services industry, entitled “Horses for Sources” now entering its eleventh year.  He regularly contributes to media such as Wall St Journal, Business Week, Economist, The Times of India and CIO Magazine and is a regular keynote speaker at major industry events, such as NASSCOM, ANDI, ABSL, Global Sourcing Association, SSON, Sourcing Interests Group and HfS Summits.

He received a Bachelor of Science, with Honors, in European Business and Technology from Coventry University, UK and a Diplôme Universitaire de Technologie in Business and Technology from the University of Grenoble, France. He also has a diploma from the Market Research Society in the UK.

Please share with us the top characteristics of the most talented people you have encountered during your career, and your definition of each. Continue reading