Larry Janis and Jeff Bruckner have personal relationships with some of the top talent in the global sourcing industry.  They operate a results-oriented executive search practice and enjoy a reputation for success, high ethics and integrity.

Don Durbin, Advisor to the Boards of leading BPO service providers and private equity investors to the BPO sector

BPO Portfolio Executive in Consumer Products

banner_client_testimonialsPortfolio Executive

The Senior Executive will be responsible for performance of a portfolio- including sales, revenue and profitability.

This person would be responsible for the following:

  • Driving growth across growth platforms and be accountable for strategic metrics such as client penetration and contribution to geographic market share growth
  • Contribute to coordinating and driving the ongoing sales reengineering and pricing transformation programs necessary to win in the marketplace.
  • Assist with the implementation of industry programs at the regional level and support geography-based programs directly impacting large market-maker sales, foundation clients and regional/global clients.
  • Serve as a thought leader in the industry by helping to shape a vision of the future

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Five habits of people who get promoted to leadership

by Rebecca Newton

Are you one step away from a senior leadership role? The secret to getting over the line and being promoted to that new leadership level can be one simple thing: giving yourself permission to lead.

People are often told that in order to move to their next level they need to “work on their leadership.” Except that, confusingly, the feedback they get on how they lead people and teams is already positive. There doesn’t seem to be any question of their leadership skills at all. The issue may not be how they lead others (influencing and facilitating) but rather how they lead the firm (driving the business forward). (more…)

What is top talent and how is that identified?

 

As a part of our talent acquisition engagements, we ask our clients how they define “top talent” and how they would assess those traits in the interview process.  Reflecting on the insightful comments we hear every day, we thought there would be great value in a new blog in which senior executives/thought leaders share their “Take on Talent.”

This is the eighth in a series of blogs/interviews with senior executives who are thought leaders in the areas of Talent Acquisition, Career Development and Leadership who will share their perspectives on this ever present question.

 

mendez-eagar-largeTracy Mendez is the Senior VP & GM in Global Accounts, covering the Industrial & Retail Sectors at Xerox.  She leads a team of Managing Directors responsible for delivering revenue / OP growth through the full portfolio solutions (BPO and Document Outsourcing) to Xerox’s marquis clients.  The evolved sales and operations model supports strategic client partnerships focused on solving industry challenges. Tracy’s consistent record of driving revenue growth and improving profitability is underpinned by an approach that incorporates innovation & transformation.

Prior to this role, Tracy designed and implemented standardized Strategic Pursuit Centers worldwide.  Her international experience is derived from running Major accounts Xerox Global Services in Developing Markets, driving 45% growth to $415M. (more…)

Account Executive_West Coast

iStock_000008169701Small - CopyOur client is a consulting, implementation and managed services firm. As experienced practitioners and experts they help large enterprises leverage the latest automation, Artificial Intelligence (AI) and innovative resourcing solutions. Their methodology enables them to transform complex challenges into pragmatic and measurable outcomes aligned completely with their clients’ strategic drivers. Their approach significantly improves quality and efficiency while reducing overall cost.

 

Responsibilities:

  • Manage overall client relationship & satisfaction, delivering world class service management
  • Achieve profitable growth and new sales through upsell, extensions, renewals and cross-selling across offerings over a portfolio of accounts
  • Conduct account planning and reviews, and collaborate within the client organization to deliver the best of innovation, automation and industry insight
  • Pursue and cultivate relationships with decision makers/influencers at the senior/middle management levels within the client organization
  • Develop and share insights that have meaningful impact to the customer’s business while positioning the company’s solutions to address business challenges.
  • Demonstrate functional expertise in the offerings delivered on the assigned accounts
  • Gain internal recognition in area and start to develop external recognition of growth platform relevance and expertise
  • Create differentiation, educates the customer on potential solutions and influences the decision making process.

(more…)