Tag Archives: business

5 Transitions Great Leaders Make That Average Leaders Don’t

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The secret to leadership is there aren’t any real secrets. The best leaders have simply gone to school on improving their tradecraft. While the capabilities possessed by the best leaders might seem otherworldly to many, they are merely the outcome of hard work, experience, perspective, and yes, a bit of luck. The best leaders have just learned to make certain transitions that less effective leaders curiously remain blind to.

Some leaders hit their stride early in their career, others find their path later in life, and regrettably, far too many leaders never seem to get their footing. Great leaders discover pivot points and transitions that create a certain rhythm and balance, while average leaders tend to be somewhat tone deaf and awkward. We all recognize great leadership when we see it, but many fail to see what it is that actually makes the leader great. Following are 5 key transitions great leaders make that average leaders do not. Continue reading →

We Need to Re-think the IT Function

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written by Bob Liley

In my judgment, our thinking around the nature and structure of the IT function in most organizations is woefully out-of-date and we need to radically revise this if the function is going to survive the next ten years. What leads me to this conclusion? Information technologies and related tools are now ubiquitous and are increasingly imbedded in goods that, only a few years ago, would have been unimaginable (the ‘Internet of things’). Information is now a commodity in the hands of consumers (smart phones). Social networking media have redefined the landscape for inter-personal and even business interactions. Developments in mobile information tools and technologies are changing the fundamental nature of many business operations. The ability to ‘print’ three-dimensional objects could revolutionize some industries. Data and data sources are exploding, overwhelming the ability of many organizations to cope. And changes in the information environment continue to come at us at Warp speed. In fact, the pace of change is accelerating, if that’s at all possible, and I believe that is because (as the first George Bush stated some years ago now) there are now thousands more ‘points of light’ that are driving this change. But, before we explore this further, it might be useful to briefly examine where we have been with IT. Continue reading →

BPO Insurance Practice Head – US

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Qualifications: Significant experience required; must have a proven track record of running a large scale BPO portfolio in insurance with P&L responsibilities. Background must include demonstrated ability to manage sales, grow revenue, and build a business practice.  Prior experience must include operational responsibility for and understanding of personal lines BPO product offerings, with a focus on life and annuity products. Continue reading →