F&A BPO Solutions


The BPO Outsourcing Solution Architect (SA) role is a client-facing role that interprets and translates client requirements into a solution that can be configured from a standard set of offerings. This person is the single point of contact with responsibilities that include:


  • Managing all Operating Group, senior client buyer and functional owner relationships for the designated solution
  • Driving the necessary sign-off of the solution with proper input from the Operating Groups on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)
  • Managing the sales team, Subject Matter Experts required during the sales process and the communication/ collaboration with the delivery organization(s)


Basic Qualifications:

  •  A minimum of 6 years of experience in financial services/core banking/insurance
  • A minimum of 6 years of experience in outsourcing/professional services
  • A minimum of 6 years of experience in finance and accounting
  • A minimum of 3 years of experience in business development, sales strategy, and/or proposal development role
  • A minimum of 4 years of experience with Solution Planning/Deal Shaping

Professional Skill Requirements

  •  Proven ability to build, manage and foster a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Desire to work in an information systems environment
  • Excellent communication (written and oral) and interpersonal skills
  • Excellent leadership and management skills

If you are interested, please send your resume to info@issg.net