by Sarah Lynch
Here’s what business leaders and experts say can make a positive difference for overwhelmed and burned-out managers.
Managers are overwhelmed, but a few crucial changes could help them enjoy — or, at the very least, not resent — their jobs.
Since the pandemic, “no one’s job has changed more” than the manager‘s, says Joe Galvin, chief research officer at executive coaching organization Vistage. Many were tasked with managing hybrid workforces for the first time. They had to scramble to find and retain workers during the Great Resignation. And they’re feeling the brunt of economic headwinds, too, he says.
About three-quarters of HR leaders say that managers are “overwhelmed by the growth of their responsibilities,” according to Gartner, the research and consulting firm. This year, almost half (47 percent) of managers were burned out, according to LinkedIn — more than individual contributors or directors.
And yet, managers play a critical role in their organizations, determining 70 percent of the “variance in team engagement,” Gallup has found. Fortunately, there are shifts that can make managers’ jobs easier and more satisfying, according to business leaders and management experts.
1. Fewer reports
Forty-four percent of middle managers agree that “organizational bureaucracy” can negatively impact their roles, says Emily Field, McKinsey partner and author of Power to the Middle: Why Managers Hold the Keys to the Future of Work. But CEOs can help get rid of the red tape.
For instance, when it comes to the monthly organizational reports that managers so often must complete, CEOs should consider: “Do we read those reports?” Field says. “What are the reports we can simply delete? And for the reports that actually are beneficial, how do we create them as efficiently as possible?”
It’s not just paperwork that can pile up. Generally speaking, when leaders are coming up with strategies to help managers, that can often manifest in more work for managers, Field says — and this should be avoided. “Instead of asking, ‘What can I add to help my managers?’ ask, ‘What can I take away to help my managers?'”