Responsibilities
This role is responsible for ensuring growth and profitability of the new logo accounts that they win, effectively handhold and manage client relationships at the appropriate level, and facilitate delivery in the account set up stage.
The Sales Executive (hunter) is also responsible for achieving the assigned annual revenue quota from new client’s they win by actively managing the won accounts and managing revenue targets assigned.
Additional responsibilities include:
- Develop specific sales plans for each won account so they can maintain business and where possible increase the sales volume
- Target Life Science based client industries to sell full set of BPO and Transformational Services
- Work to increase revenue by identifying additional products to complement what is currently sold to the existing customer base of won accounts
- Drive to generate growth through new account penetration and referral and direct efforts towards building sales
- Translate clients’ strategic requirements into enabled solutions to improve their business results
- Work with others to achieve better results and forge close working relationships and alliances in order to get things done internally for the client
- Need to have experience of handling multiple accounts
- Be required to work with the Prospective/New Client Team to achieve revenue growth and profitability targets
- Position as a strategic partner, trusted advisor and value-creator to clients
- Stay on top of information needed by prospective customers in an effort to serve as a resource
- Demonstrate patience and a willingness to repeat or reinforce ideas and information until the customer understands
- Seek to provide an appropriate solution by understanding what the customer is trying to accomplish
- Change the sales approach or solution to accommodate the customer versus force fit the customer to an existing model
- Understand the financial impact of developments on the industry and company
- Orchestrate services into solutions that meet client’s business objectives, while delivering measurable results
- Drive the creation and execution of new account plans
- Work closely with Delivery teams to meet and exceed client expectations, and resolve relationship and/or operations issues in a timely manner for new clients
- Collaborate with other CEs, Delivery Leaders and Leaders to grow the overall portfolio
- Participate in client visits, industry events, trade shows, conferences and/or other marketing events as necessary
Qualifications
- Effectively and proactively managed client’s expectations, built deep client partnerships, and developed excellent communication and executive presence to connect at all levels in the organization.
- Experience in mining long term complex multi-million dollar accounts, services or solutions and adding new accounts.
- Ability to communicate confidently at the C-level to build meaningful internal and external relationships.
- Broad functional knowledge within the sector and able to connect with a variety of executive level stakeholders
- Strong BPO sales process and operations skills (pipeline management, forecasting, budgeting, etc.)
- Strategically minded and able to create a consultative and solution-minded sales environment.
- A forward & innovative thinker constantly focused on shaping the organization to meet and anticipate both near and long-term business issues
- Demonstrated ability to work in a multicultural global environment.
Key elements for the role:
- Ability to multi-task
- Cross Sell ability
- Ability to work with multiple stakeholders
- Persuasive skills
- People management and leadership skills
- Industry focus approach
- Relationship management
- Dedicated to achieving business results
- Be a thought-leader
Location: Northeast US
If you would like to explore this opportunity or know someone who might, please let me know.
Larry Janis, Managing Partner I Integrated Search Solutions Group
P-516-767-3030 I Email: janis@issg.net