Author Archives: Larry Janis

How humble leadership really works

By Dan Cable

When you’re a leader — no matter how long you’ve been in your role or how hard the journey was to get there — you are merely overhead unless you’re bringing out the best in your employees. Unfortunately, many leaders lose sight of this.

Power, as my colleague Ena Inesi has studied, can cause leaders to become overly obsessed with outcomes and control, and, therefore, treat their employees as means to an end. As I’ve discovered in my own research, this ramps up people’s fear — fear of not hitting targets, fear of losing bonuses, fear of failing — and as a consequence people stop feeling positive emotions and their drive to experiment and learn is stifled.

Take for example a UK food delivery service that I’ve studied. The engagement of its drivers, who deliver milk and bread to millions of customers each day, was dipping while management was becoming increasingly metric-driven in an effort to reduce costs and improve delivery times. Each week, managers held weekly performance debriefs with drivers and went through a list of problems, complaints, and errors with a clipboard and pen. This was not inspiring on any level, to either party. And, eventually, the drivers, many of whom had worked for the company for decades, became resentful. (more…)

Why you need to pay attention to Gen X leaders

By Gwen Moran

Members of Generation X (typically defined as born between 1965 and 1981) are used to being in the shadow of the massive generations that came before and after them. Baby boomers and millennials tend to get the lion’s share of attention as far as demographic groups go. And, of course, the novelty of emerging generation Z is capturing a few headlines as well.

“It’s kind of been the neglected or overlooked generation in a lot of ways,” says Stephanie Neal, a research scientist in Development Directions International’s (DDI’s) Center for Analytics and Behavioral Research (CABER). But their growing influence and unique attributes are worthy of more attention, she says.

Neal says that gen X leaders now hold more than half (51%) of leadership roles globally. And new DDI research shows a wealth of attributes—including tech-adept, loyal, and committed to development—make them especially valuable to the companies that employ them. (more…)

What does real leadership look like?

by Jill Griffin

I was at dinner recently with some friends and out of the blue, one of my dinner companions asked a compelling question: If something dangerous happened here in this restaurant, who do you think would step up and lead us out of here to safety?

Companies all across the globe are asking a similar question every day. If we want to go somewhere, if we want to be successful, who can we count on to step up and take us there? An endless stream of studies have been conducted, libraries of books have been written, and yet leadership still seems to be a bit of a mystery.

Can leadership be taught or is it a talent we are born with? Most companies have some kind of assessment that you have to pass to be moved into leadership. That seems democratic — anybody can take the test and so that means theoretically that anybody could pass it. This avoids the good old boy network— no more getting the job because of who you know. At least in theory, that’s how it works. And the chances of finding the right person should be better with some science sprinkled into the process. (more…)

A neglected but essential leadership trait — why self-control really matters

By Prudy Gourguechon

Boiled down to its essence, self-control is the ability to think before acting. Self-control, or discipline, is an essential character trait that every leader with heavy responsibilities must have.

Nevertheless, self-control rarely shows up on any list of the essential traits that make a good leader (with the notable exception of Daniel Goleman’s work on emotional intelligence). Vision, passion, communication skills, decisiveness, confidence, clarity, even empathy all pop up regularly on these popular lists, but not self-control. The explanation for the neglect of self-control and discipline? Consideration of leadership qualities tends to look at behavior and results rather than character or fundamental psychological capacities.

While the corporate world tends to ignore self-control, professional investors study and value it. Seasoned investors know they are prone to mistakes in judgment when emotion overrides rational decision-making. They also know this can and will happen to all of them. They remain vigilant and search for ways to prevent emotion-driven mistakes including “jumping on the bandwagon,” reacting out of fear or excessive caution or being unduly influenced by greed or envy. I am a fan of the television series Billions, which in one way can be seen as one long meditation on self-control. For both of the show’s protagonists, Bobby Axelrod and Chuck Rhoades, self-control is their greatest asset. And losing control leads to their ultimate undoing. (more…)

WHAT IS TOP TALENT AND HOW IS THAT IDENTIFIED?

As a part of our talent acquisition engagements, we ask our clients how they define “top talent” and how they would assess those traits in the interview process.  Reflecting on the insightful comments we hear every day, we thought there would be great value in a new blog in which senior executives/thought leaders share their “Take on Talent.”

This is the fifteenth in a series of blogs/interviews with senior executives who are thought leaders in the areas of Talent Acquisition, Career Development and Leadership who will share their perspectives on this ever present question.

 

Jacqui Canney is executive vice president of the Global People Division for Walmart Inc. She is responsible for attracting, retaining and developing talent within the nation’s largest private workforce.Jacqui joined Walmart in 2015 after more than 25 years of experience in global human resources. She has the unique role of engaging more than 2 million associates globally.

She’s focused on making Walmart the best place to work and shop through delivering an experience that gives associates access to the best technology, training and education opportunities. She’s modernizing the company’s total rewards and performance programs, and is also driving Walmart’s inclusive culture through the work done by Walmart’s Global Culture, Diversity and Inclusion Office.

Prior to joining Walmart, Jacqui led the strategy and implementation of programs at Accenture to attract talent, and transformed its workforce to strengthen business capabilities and industry focus. (more…)