4 Top Lessons In Leadership From John Sculley

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By Jack Zenger

The success of Apple is often attributed to Steve Jobs, and clearly he deserves much credit. But it was another CEO, John Sculley, who took Apple from a million dollars to a billion in revenue.

I recently had the privilege of speaking with John Sculley for a podcast series we produce. Our conversation was a vivid reminder that Sculley is a gifted marketer who truly understands how to focus on customers’ needs. From his vast experience running some of the world’s successful companies, I would like to highlight a few of the leadership lessons he gained from his distinguished career and which he describes in his new book Moonshot. Sculley has profound advice for those just beginning their careers and equally insightful wisdom for those of us at the opposite point in the age spectrum. Continue reading →

Three Steps for Successful Digital Integration

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by David Dubois

The “uberisation” of the economy is making companies rush into digital integration, but they need to build some critical capabilities before investing.

In the face of emerging digital disruptions across fields as varied as healthcare, transportation or even banking, companies have massively increased their digital investments. For instance, a survey by eConsultancy revealed that 77% of companies plan to increase their digital marketing budget in 2015, a sharp 71% increase compared to the preceding year. Continue reading →

Sustaining a Global Life

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linda brimm.jpgby Linda Brimm

Global Cosmopolitans are often pigeon-holed by organizations as mobile and adaptable people, standing ready to be parachuted into the next market. But they should push back when they want to go “home” or stay put for a while and companies should listen.

Luisa, a former South American student of mine got yet another international assignment. This time, her company wanted to send her from the head office in the UK to Australia. She had been pegged as someone who could move anywhere. She’d done it before, many times. But this time was different; she wanted to stay in one place and settle for a while. Right after the birth of her second child, HR offered her a promotion in Australia. She tried to explain that she had gained many skills that she could use as a result of her mobility in the head office, but she felt tagged as easily mobile. They had given her a promotion and set up the new position, but this time, she didn’t bite.  She used this as an opportunity to decide what would be best for her. She changed companies. Continue reading →

5 Reasons You Should Always Be Looking for a New Job

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by Jessica Kleiman

You may be really happy in your job and that’s great. But if a recruiter calls or a friend tips you off to a great position that fits your skills, are you ready to pursue it? If so, is your resume current? Are you constantly connecting with people in case a better opportunity presents itself?

Often, we get comfortable (a.k.a. lazy) in our current positions and don’t think about what might be next for us on the ladder of success. But you never know when your dream job will come along—or when you might lose the one you have. Here are five reasons why you should be always be seeking out new opportunities and laying the groundwork for your next career move: Continue reading →

2015 BPO Innovations Conference

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As technology plays an ever increasing role in BPO solutions both provider and buyers are benefiting from an accelerated path to all forms of innovation. Greater speed, analytics, quality and scalability are just the beginning.

I feel this is a topic of increasing importance.   So October 22, 2015, I will be attending this powerful learning and networking opportunity and thought I would share the information with you .

The 2015 BPO Innovations Conference shows attendees that innovation – constant, holistic, forward-thinking innovation – can deliver sustained, long-term improvement and bottom-line results. The intersection of BPO, Technology and Innovation will increasingly deliver significant upside to those organizations that are smart enough to explore it

Program highlights include: keynote presentations from HfS and Xerox; test drives with Tesla Motors; speakers and panelists from Avasant, HBO, Loeb & Loeb, McKesson, NeoGroup, PwC, Thomson Reuters, and more.

If you would like to attend please register today at: www.regonline.com/2015BPOI – Registration is complimentary for Buyers.

Last year, this day-long symposium sold out and brought together leading ITO, BPO and KPO practitioners, decision makers, influencers and thought leaders to learn, connect, share and transact. Again this year, attendees will:

* Learn more about how digital trends and transformative technologies are delivering greater innovation
* Hear from top experts as to what’s real what’s hype and what can process owners expect as to real business value add
* Meet with peers and thought leaders who are leading the charge to digital BPO innovation
* Accelerate your career trajectory
* Leave the day with both strategic and tactical action items that will enable you to get more from existing and future BPO engagements.

Event website: http://oievents.com/bpo-innovation-conference-2015/