Optimizing Your Outsourcing Relationship

  written by Marc Kauffmann

Outsourcing people, processes, and information technology to a third party has become commonplace. It provides organizations with an opportunity to gain operating efficiencies, improve performance, lower costs, and focus on core competencies. Many businesses, however, neglect to take sufficient care of the relationship, adopting an “out of sight, out of mind” approach once outsourcing begins. Continue reading

The Interconnected CFO: How to Drive Better Organizational Outcomes

written by Shantanu Gosh

From custodian of corporate assets and financial information, the CFO’s role has expanded to a bewildering degree, requiring organizations to reassess their entire approach to financial operations. The old silo mentality is outdated; organizations must develop a more efficient and effective financial operation that drives value across the enterprise. The CFO, being at the center of this process, is best able to drive the necessary changes to create such an interconnected enterprise. However, to be successful, the CFO must learn to leverage all of the tools, expertise, delivery models, and resources available both within the organization and externally, for no single executive has the time to personally research and oversee every aspect of such a transformation. Continue reading

Fatigue Is Your Enemy

  Written by Tony Schwartz

Two years ago, I began hearing the phrase “It isn’t sustainable” over and over from senior executives. They were talking about the everyday demands at work.

The day of reckoning seems to have arrived. During the past month alone, no less than a half dozen senior executives have told me that fatigue, exhaustion and even burnout are the biggest issues they’re facing both for themselves and among their troops. Continue reading

Losing the War for Talent: Why Offshore Providers Come Up Short Onshore

Written by Deborah Kops

Over the last few weeks, I must have had at least 10 calls from outsourcing talent currently looking –or being recruited for new positions–many of them by offshore providers. And that’s not counting the calls from search consultants, desperate to locate that buried diamond of a sales-accounts-or-solutions guy who can be persuaded to jump ship. Continue reading

Learn to be Charismatic

by Scott Edinger

What makes a leader inspiring? By far, the most common answer I hear from the thousands of leaders I’ve spoken with on the topic is “charisma.”

And who would argue? When they hear that answer, people typically nod knowingly; we all seem to recognize the power of charisma to motivate. Rosabeth Moss Kanter, recently wrote on this site about its importance.The sociologist Max Weber described it as being endowed with supernatural, superhuman, and exceptional powers. Continue reading