Stop Blabbing About Innovation And Start Actually Doing It

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Wriiten by Aaron Shapiro, CEO, Huge and author of Users, Not Customers.

These days, every established company is at risk of having its industry–and its own business–disrupted by a startup. Cognizant of this, companies devote a lot of time to talking about how important it is to innovate. But here’s the truth: most companies can’t innovate because everyone is paid to maintain the status quo.

This is the single biggest reason companies fail to do anything new or exciting. You and everyone else are maxed out making sure your company is doing what it’s supposed to do; innovation is what the weekends are for. Continue reading →

TOP TEN: Communicating with Prospects

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Written by Jolie Newman, President of ProEdit Solutions

Last summer I read a fascinating Wall Street Journal article entitled “Lost in Translation”. While the main thrust of the article was the extent to which language influences culture, the author used the nursery rhyme, “Humpty Dumpty sat on a wall, Humpty Dumpty had a great fall…” as a stage-setter to demonstrate how much languages differ from one another.

Continue reading →

IS COLD CALLING DEAD?

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By Thom Mead

I recently had the opportunity to attend the IAOP World Outsourcing Summit in Orlando in February. It is one of the single largest gatherings of outsourcing professionals that Happens every February. People from around the globe… buyers, suppliers, advisors, lawyers and other representing dozens of countries and industries. I’d like to see some more networking opportunities and a little less trade show atmosphere. Maybe that’s just me…maybe they should survey the attendees. Continue reading →

What does Molson Coors, Coca Cola, KPMG and PA Consulting have in common??

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Not sure, well its more than you think. They are all participating in Integrated Search Solutions first Webinar.We have pulled together an expert panel from KPMG, PA Consulting, Coca Cola and Molson Coors to discuss the future steps that shared services will be taking to stay ahead of client demands.

This lively Q&A lead by our newest associate Joe Hogan will cover topics such as:

?Governance in a Hybrid world of Shared Services and Outsourcing

?The Search for talent on both sides of the issue, ?How do I find them and how do I   keep them?

?What skill sets are required as cloud platforms are integrated, and resources     are available to assist? Continue reading →

Inside with Anoop Sagoo, Senior Executive, Accenture’s Business Process Outsourcing

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Interviewed by Larry Janis, Managing Partner, Integrated Search Solutions Group.

LJ: Anoop, would you please share with us your current role and responsibilities.

AS:  I am currently responsible for Accenture’s Products BPO business, which includes all our work within the following industry sub-groups: automotive, industrial, transportation, retail, life sciences and consumer goods.  Products is one of our more mature industry groups and we have experience within most of our core BPO offerings within this sector.  I also play a broader role in ensuring that our BPO business is integrated with our industry programs across Accenture, ensuring that we are driving the business successfully into each of the industries that we operate in.  In that role, I work closely with colleagues across all of Accenture’s other operating groups (Communications, Media and Technology, Financial Services Health and Public Service and Resources), our industry teams and our key account teams. Continue reading →