It is simply impossible to become a great leader without being a great communicator. I hope you noticed the previous sentence didn’t refer to being a great talker – big difference. The key to becoming a skillful communicator is rarely found in what has been taught in the world of academia. From our earliest days in the classroom we are trained to focus on enunciation, vocabulary, presence, delivery, grammar, syntax and the like. In other words, we are taught to focus on ourselves. While I don’t mean to belittle these things as they’re important to learn, it’s the more subtle elements of communication rarely taught in the classroom (the elements that focus on others), which leaders desperately need to learn. In today’s column I’ll share a few of the communication traits, which if used consistently, will help you achieve better communication results. Continue reading
Tag Archives: business
Inside with Gianpiero Petriglieri, Associate Professor of Organizational Behavior at INSEAD
Interviewed by Larry Janis, Managing Partner, Integrated Search Solutions
LJ: What is your role at INSEAD?
GP: I am associate professor of Organizational Behavior. My work involves researching, teaching, coaching, consulting and administration and it revolves around studying and supporting the development of leaders and leadership. I am particularly interested in how and where people engaged in mobile and uncertain careers develop and sustain the personal foundations, professional abilities and social bonds that enable them to exercise leadership mindfully, effectively and responsibly. I direct the Management Acceleration Programme, the school’s flagship program for emerging leaders, as well as customized experiential leadership development program for corporations in a variety of industries. I taught for half a decade in the INSEAD MBA program however, I am currently devoting myself primarily to executive education. I also direct the school-wide Initiative for Teaching Excellence and Learning Innovation. Continue reading
BPO Offering Leads
The BPO Offering Lead is a market facing, subject matter expert leader who sets long and short term offering agenda and leads through influence across the BPO organization to ensure all dimensions of offering strategy are realized.
- Delivers comprehensive growth strategy and roadmap, including investments and actions to address areas for innovation and competitive weakness, deep knowledge and positioning with the competitive landscape ecosystem, and acquisition recommendations. Focus on 18 month – 5 year growth horizon Continue reading
How To Set The Right Expectations For Your Team
Setting expectations is one of the basic fundamentals of management; yet, many managers fail to do this very important step effectively. Setting expectations first requires planning. The more time you invest on the front end, the more effective your team will be when it is in operations mode. The second component of setting expectations requires communication skills. Continue reading
Climbing the Five Steps to Leadership
If you’re looking for a clear picture of leadership, consultant John C. Maxwell believes he has one. It’s the one he has been asked to present most frequently, in arenas from the U.S. Military Academy at West Point, to Microsoft’s headquarters, and in countries on six continents. He portrays leadership in terms of five levels that we can progress through as we develop. Continue reading