Tag Archives: Europe

A View From The Buy Side

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This first of a series of blogs designed to share with you the thoughts and insights of corporate leaders and their perspectives on the decision making process around outsourcing. Our first is with Ed Susman, who is with Citibank.

What are the most important attributes you seek in a potential provider/ partner?

While each sourcing opportunity is distinct with specific attributes that drive the selection of a provider there is one attribute that is transcendent, integrity. If a provider does not behave with integrity it does not matter how capable they are or what savings they might be offering. Sooner or later  the anticipated benefits will be outweighed by the cost of a contentious relationship. Continue reading →

What Your Employees Can Teach You About Running Your Business Better

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Avatar of James O'Brien, PhDby James O’Brien, PhD

It should come as no surprise to small-business owners that employees often see things differently than they do, especially when it concerns how the company should be run. Understanding what these differences are, however, is crucial to a healthy business—one that prospers under strong management and continues to thrive and grow with help from loyal employees. Continue reading →

How to Explain a Career That Looks Stalled

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80-john-leesby John Lees

People hold on to jobs too long for all kinds of reasons. Sometimes it’s loyalty to co-workers at a company you’ve outgrown, or maybe you spent a long time thinking you were just about to get promoted… but never got the call. Or perhaps you simply had a lot going on in your personal life and your somewhat dull job felt steadying. During the downturn, many people decided to stay in whatever job they had, figuring that any job was better than no job. Continue reading →

Sales Leaders-Sourcing & Procurement

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Our client’s  Business Process Outsourcing (BPO) organization has an exciting opportunity for  Sales Capture Leads selling procurement services. Their BPO Procurement business offers a full suite of source-to-pay BPO services including:

  • Sourcing and category management, including sourcing, demand management and supplier performance management.
  • Sourcing support, including spend analytics, market analysis, spot buy, auction services and contract administration.
  • Procurement operations, including requisition processing, invoice processing, travel and expenses processing, supplier enablement and catalog enablement. Continue reading →

Employees Who Feel Love Perform Better

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by Sigal Barsade and Olivia (Mandy) O’Neill

“Love” is a not word you often hear uttered in office hallways or conference rooms. And yet, it has a strong influence on workplace outcomes. The more love co-workers feel at work, the more engaged they are. (Note: Here we’re talking about “companionate love” which is far less intense than romantic love. Companionate love is based on warmth, affection, and connection rather than passion). It may not be surprising that those who perceive greater affection and caring from their colleagues perform better, but few managers focus on building an emotional culture. That’s a mistake. Continue reading →