Shared Services Technology Leader

This group will provide the technology plan, set priorities and establish the integration strategy. The successful candidate will be responsible for the planning, integration and running of all technology for our clients’ shared services groups. This will include HR, Finance, Operations, Accounting, Facilities and others. Continue reading

Is There a Future Role For IT???

written by Jerry Luftman

 

The 21st Century is marked by the continued penetration of Information Technology (IT) into all facets of the organization. Businesses, regardless of their size, cannot function without IT enabling/driving every activity, from traditional back-office systems to strategic services that interact with customers/clients and external partners. With the global business environment, organizations, and technology continuing to experience dramatic change at an accelerated pace, the role of IT has become increasingly more complex and challenging. Hence, as IT has become mission critical, it is imperative for IT and business leaders to work effectively and efficiently together to ensure that they are leveraging IT across their organization. The success of the business depends on the success of IT. Continue reading

Inside with Gary M. Budzinski, EVP & GM, Global Infrastructure Services, CSC

Interviewed by Larry Janis, Managing Partner, Integrated Search Solutions

LJ: Please share with us your role and responsibilities at CSC.

GB: I lead CSC’s Global Infrastructure Services (GIS) business unit comprising more than 25,000 employees worldwide. As Executive Vice President and General Manager, I am responsible for four profit & loss centers including Workplace Services, Data Center Services, Platform Services and Enterprise Service Management. I also oversee the global sales and delivery of CSC’s infrastructure portfolio and managed services while leading key transformation efforts to enhance CSC’s financial performance, operations and competitiveness.

As the focal point for CSC’s global service operations, I manage the global delivery network and workforce optimization strategies with a focus on delivering service innovation, quality and consistency to CSC’s clients. The GIS organization also drives CSC’s Offering Lifecycle Management process to standardize the company’s enterprise-wide portfolio and elevate delivery performance. As a strong client service advocate, I also lead the organization’s service excellence functions, including quality assurance and automation strategies, account start-up and re-engineering, while overseeing GIS’ full program management capabilities. Continue reading

Should I Accept that LinkedIn Invitation?

by Alexandra Samuel

That’s a question I am almost guaranteed to hear during any social media workshop, or indeed, in one-on-one conversations about social networking. Even committed LinkedIn users are often uncertain of which connection requests to accept, or which invitations to extend: Someone who regularly shares your blog posts on Twitter? That guy on your condo board? Your cousin’s girlfriend with the commemorative-gold-coin business?

The problem of who to connect with on LinkedIn puzzles people precisely because the network itself is neither fish nor fowl. Is it a social network like Facebook, where your connections are (at least notionally) “friends”? A public platform like Twitter, where people can see and judge you on the number of your followers? Or just a really awesome address book? Continue reading