Author Archives: Larry Janis

The leadership ‘X’ factor that can fix any business

By Mike Myatt

Businesses don’t fail – products don’t fail – projects don’t fail – leaders fail.

I have little use for leaders who can effortlessly call upon the right clichés and buzzwords in conversation, but fail to put into practice what they so frequently wax eloquent about. Words matter; but they matter more when put into action, when they become real, when they make a difference. If you’re a CEO prone to rambling on about culture, only to be blind to the reality of the culture you’re stewarding, today’s column is written just for you. (more…)

BPO Sales, U.S


                                                                                                                                                                                                     

Summary

The Senior BPO Capture Executive is responsible for achieving profitable sales growth by managing/closing multiple sales campaigns using deep sales process and offering or product expertise within a complex market or emerging market/white space. These roles report to the Sales Management Director and are focused in the Product Vertical for the US:  Retail, CPG, Pharma/Life Science, Industrial and Travel & Hospitality. (more…)

The Need for Entrepreneurial Leadership

by Randel Carlock

Entrepreneurship is not just for startups. It’s a lens through which all organisations should view strategy and leadership in the 21st century to address societal problems.

Management theories come about in response to particular problems. At the turn of the 20th century, the most notable organisations were large and industrialised and carried out routine tasks to manufacture a variety of products. This led Frederick Taylor to develop the scientific management theory, which advocated optimising tasks by breaking big complex jobs into small ones, measuring what workers did and linking pay to performance.

Management practice of that era was designed to seek out efficiencies, improve productivity and make “the trains run on time.” Theory started to evolve by the 1930s, when unions began to reject the dehumanising effects of earlier practices. This formed the beginning of the human relations movement when researchers started realising that treating people nicely was even better for productivity. (more…)

ISSG & 2112 Group partner to collaborate on Talent Acquisition & Technology Channel Initiatives

 

Integrated Search Solutions Group (ISSG), a New York-based retainer based executive search firm that has successfully attracting top talent for Outsourcing Providers (IT, BPO and BPM), Consulting Practices (Strategy & Technology) and Corporate Functions (CFO, HR, CIO, CTO, etc) has announced a partnership with The 2112 Group, the leader in channel strategy and partner enablement.

“In our two decades of sourcing talent for a wide array of clients, from service providers, buyers of those services, and vendors of various technology platforms, we have found that outstanding people create outstanding results,” said Larry Janis, Managing Partner of ISSG. “Our partnership with 2112 offers our clients the ability to expand their capabilities to drive channel value, growth, and performance.” (more…)

Senior Executive- Mortgage BPO

 

The Senior Executive will be responsible for performance of Credit Services- including sales, revenue and profitability. The currently business is $200+M in revenue with plans to grow to over $300M by 2018.
This person would be responsible for the following:
o  Driving growth across growth platforms and be accountable for strategic metrics such as client penetration and contribution to geographic market share growth
o  Contribute to coordinating and driving the ongoing sales reengineering and pricing transformation programs necessary to win in the marketplace.
o  Assist with the implementation of industry programs at the regional level and support geography-based programs directly impacting large market-maker sales, foundation clients and regional/global clients.
o  Serve as a thought leader in the industry by helping to shape a vision of the future of mortgage, servicing, commercial credit, and commercial real estate and lease administration (more…)