As a part of our talent acquisition engagements, we ask our clients how they define “top talent” and how they would assess those traits in the interview process. Reflecting on the insightful comments we hear every day, we thought there would be great value in a new blog in which senior executives/thought leaders share their “Take on Talent.”
This is the fourth in a series of blogs/interviews with senior executives who are thought leaders in the areas of Talent Acquisition, Career Development and Leadership who will share their perspectives on this ever present question.

Jay Ackerman is the Chief Revenue Officer for Guidance Software. He is responsible for leading all customer-facing teams including sales, professional services, and technical support.
Before joining Guidance Software, Ackerman was the head of worldwide sales and customer success for ServiceSource where he was a key member of the team that increased revenues from $25 million to $285 million. He helped the company achieve a compounded growth of 35 percent while transitioning from a pure labor-based solution to one providing a proprietary cloud and managed-services offering. Prior to Service Source, Ackerman was president and CEO for WNS North America, where he launched the company’s North American sales team and sales approach. He negotiated the largest WNS contract with a leading online travel company—a seven-year relationship valued at over $225 million. Ackerman was also a client accounts and sales executive at Exult, progressing through several customer-facing roles of increasing responsibility, including vice president of accounts, where he was responsible for over $80 million in revenue.
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