Author Archives: Larry Janis

General Manager, North America Shared Service Center

Position Overview:

The General Manager, North America Shared Service Center (NASSC) is responsible for managing the overall Shared Services organization and oversees performance across all operations, including internal operations and customer-facing functional areas (Finance & Accounting, Information Technology, Human Resources, and Strategic Sourcing). This role reports to the North American Chairman and CEO and is an integral part of the Company senior management team. The individual in this role must understand and be part of the development of corporate strategies, objectives, and key business processes directly affecting the Shared Services activities, with the ability to drive process integration, service improvement, technology enhancement, and engage and lead people. Leadership skills and a profound understanding of what it takes to manage a service-oriented organization is the key to success. This position also requires the individual in this role to establish close working relationships with Business stakeholders to understand their needs and interests, and to put effective resources in place to meet them. Experience operating in a large, complex global-oriented corporate environment is important. (more…)

The Most Important Decision You Will Ever Make

lukeby Luke Havard

It’s lonely at the top,” said a CEO I was working with. “Sometimes I feel like I’ve got no one to turn to, everyone expects me to always have the answer, to always know what to do, but on this occasion I just don’t know what to do.”

We hear terms like “self-made man” and self-reliance bandied around all the time, but are the world’s most successful leaders just looking to themselves for advice, inspiration and guidance? Are all millionaires and billionaires really self-made? In my experience, no. All the most successful leaders that I have worked with or studied carefully selected mentors to guide them on their rise to greatness. (more…)

Lions and tigers and… CEOs? ‘The Wizard of Oz’ as leadership guide

by Jake Turtel

The greatest leader in the Land of Oz wasn’t the wizard, according to a new business book. It wasn’t Dorothy or Glinda, either.

Toto, we’re not in Kansas anymore—we’re in a boardroom.

The little black Cairn terrier who rose to doggy-fame from MGM’s 1939 classic, “The Wizard of Oz,” (which was based on the book, The Wonderful Wizard of Oz, by L. Frank Baum) is arguably the most famous canine in movie history. Toto’s character (played by a female dog, believe it or not) might even be more important than some give him credit for. Kevin Fickenscher, medical executive and now business author, sure thinks so. Fickenscher, in his book Toto’s Reflections: Leadership Lessons from the Wizard of Oz, suggests that the greatest leader in the Land of Oz wasn’t the wizard. And it wasn’t Dorothy or Glinda, either. (more…)

Sr. Account Development Executive- BPO

Our client is recognized as a Top Tier player in the Business Process Outsourcing marketplace, Their innovative methods and use of the latest technologies deliver real efficiencies and reliability for business processes.

 

Key Responsibilities:

Strategic/Business Development

Appropriately manage relationship with the client covering all opportunity development aspects of the services provided. (more…)

What Your Employees Can Teach You About Running Your Business Better

Avatar of James O'Brien, PhDby James O’Brien, PhD

It should come as no surprise to small-business owners that employees often see things differently than they do, especially when it concerns how the company should be run. Understanding what these differences are, however, is crucial to a healthy business—one that prospers under strong management and continues to thrive and grow with help from loyal employees. (more…)