by Anay Nawathe and Shreehari Kulkarni
2024 will see more conscientious cloud investments as enterprises seek to balance continued belt-tightening with AI hype.
Despite an unprecedented slowdown in hyperscaler growth in 2023, cloud spending will continue to be a top consideration for CIOs in 2024. In fact, many of the predictions we made last year still hold true for 2024. Enterprises will continue to choose their deployment models based on the specialized services they offer. Cloud cost takeout and optimization will remain a top priority. And cloud will continue to drive additional hype for tech trends.
With increased awareness of cloud capabilities and increased access to new technologies, enterprises will drive more business value in 2024 by strategically investing in their cloud initiatives. Here are the top three trends to look about for:
- Cloud FinOps will expand its scope and role. The increased scrutiny on spending in 2023 brought cloud FinOps to the top of cloud priorities for many enterprises. Leaders needed a way to optimize hyperscaler (e.g., AWS, Azure, Google Cloud) spend, particularly for IaaS and PaaS services. In 2024, enterprises will expand the scope of their cloud FinOps initiatives to include on-prem/private cloud cost optimization, cloud software (i.e., SaaS) optimization and cost management for AI development (MLOps). Companies will also use it to help calculate total cost of ownership (TCO) and return on investment (ROI) for cloud migrations and decisions and how they identify revenue-generating opportunities through cloud architecture changes.
- Widespread adoption of AI will fall short of expectations. Despite the tremendous hype around AI in 2023, many enterprises will be slow to invest in large-scale adoption of AI services due to the many associated challenges and risks, including data residency, security, cost, availability and skillsets. However, use-case-driven deployment and experimental evaluation of AI services will continue to expand through 2024. Cloud spend on AI will be limited in 2024 until the experiments indicate a proven ROI.
- AI-driven IT operations (AIOps) will be the new standard for operations. 2023 saw several proven AI-driven IT success stories that saved enterprises 30-60% on operations spend. This is largely due to sophisticated AIOps platforms that have entered the market. In 2024, the industry should expect significant adoption of these enhanced capabilities with most IT operations initiatives incorporating AI. The ability to analyze large volumes of data and recognize patterns in real time will significantly improve core operations functions like root cause analysis (RCA), anomaly detection, IT service automation, full-stack availability monitoring, capacity planning and IT service management.