Outsourcing: myths, facts and statistics

 by Martin Conboy

Work is no longer bounded by co-worker proximity or time zone. It also involves a much broader set of ‘workers’ – not just employees, suppliers and partners, but customers, freelancers and an increasingly capable network of smart devices and interconnected systems, all tied together by business processes that span organizations, time and distance. Outsourcing is an integral part of this story. Continue reading

Is There a Future Role For IT???

written by Jerry Luftman

 

The 21st Century is marked by the continued penetration of Information Technology (IT) into all facets of the organization. Businesses, regardless of their size, cannot function without IT enabling/driving every activity, from traditional back-office systems to strategic services that interact with customers/clients and external partners. With the global business environment, organizations, and technology continuing to experience dramatic change at an accelerated pace, the role of IT has become increasingly more complex and challenging. Hence, as IT has become mission critical, it is imperative for IT and business leaders to work effectively and efficiently together to ensure that they are leveraging IT across their organization. The success of the business depends on the success of IT. Continue reading

Inside with Alan Hanson, Sr. Vice President , Neo Group

LJ: Would you please share with us your current role & responsibilities.

AH:  As Senior Vice President, I lead our solutions, sales and marketing globally. Neo Group provides Globalization Advisory, Governance Solutions, and Supplier and Location risk analytics and monitoring services.  All three areas are growing and the supplier risk and analytics services are particularly critical in the market these days as clients turn there attention to meeting regulatory demands and their vendor management objectives of better managing their global operations. Continue reading

An interview with David Lee

Interviewed by Larry Janis, Managing Partner, Integrated Search Solutions

LJ: Most of our readers will know Dell, what is your role in the firm?

DL:  I am Vice President of sales, marketing and strategy at Dell Services.  I oversee global sales and marketing in all geographies and across all of our lines of business (Support & Deployment, Infrastructure & Cloud Computing, Applications & BPO, and Security).  I also lead the strategy function for Dell Services and am part of the Dell Services senior leadership team. Continue reading