A View From The Buy Side

 

 

 

 

 

This first of a series of blogs designed to share with you the thoughts and insights of corporate leaders and their perspectives on the decision making process around outsourcing. Our first is with Ed Susman, who is with Citibank.

What are the most important attributes you seek in a potential provider/ partner?

While each sourcing opportunity is distinct with specific attributes that drive the selection of a provider there is one attribute that is transcendent, integrity. If a provider does not behave with integrity it does not matter how capable they are or what savings they might be offering. Sooner or later  the anticipated benefits will be outweighed by the cost of a contentious relationship. Continue reading

Sr. Account Development Executive- BPO

Our client is recognized as a Top Tier player in the Business Process Outsourcing marketplace, Their innovative methods and use of the latest technologies deliver real efficiencies and reliability for business processes.

 

Key Responsibilities:

Strategic/Business Development

Appropriately manage relationship with the client covering all opportunity development aspects of the services provided. Continue reading

Sales Origination Leads – Communications Media & Technology

 

Sales professionals are dedicated to growing a profitable pipeline and/or backlog of sales, through deal origination, sales negotiations and closure. They own the sales process and outcomes.

 

Job Description

 

The Origination Sales Lead is responsible for working with existing account teams to initiate, qualify and support the capture of consulting or outsourcing opportunities that are profitable to our client and have a compelling value proposition to the client. The Origination Sales Lead focuses on early stage positioning with clients. Should have had a technical background in a role such as a solutions architect. Continue reading

Database Administrator

Data Platform team resides in the tech department and is responsible for architecting, building and operating an On-Premise and Cloud Database Platform as a Service for all departments throughout the company. This opening is for an MS SQL Server DBA and requires a service oriented mentality, high sense of ownership and exceptional customer service.  The company databases are migrating from a SQL2008 virtualized Platform to a highly automated, virtualized SQL2012-14 Hybrid Cloud Platform utilizing the latest compute and storage technology to offer maximum performance, availability and security. We are looking for a highly motivated and talented DBA to build and maintain a best in class Database Platform and keep our clients at the forefront of latest technologies. Continue reading

Inside with Jonathan M. Shean, President, Continuum

Interviewed by Larry Janis, Managing Partner, Integrated Search Solutions

 

LJ:  Please share an overview of the services and processes that your firm offers.

JS:  Continuum is a professional services organization that helps Fortune 2000 companies buy and manage their print more effectively, thus reducing their costs and enabling them to better focus on their core business. 

Our primary offering is Continuum OnSourcing™, a turn-key print management solution that features a dedicated on-site team, transparent open-book model, shared economic incentives, and contractually guaranteed savings.  Continuum OnSourcing allows us to become a true extension of our clients’ organizations.  And the work we do day-in and day-out on behalf of our clients helps to minimize their costs while increasing the visibility and control they have over a critical area of spend.   Continue reading