by Brian Swider, Brad Harris,Murray Barrick
Job interviews typically begin with a set of seemingly innocuous questions unrelated to the job: How is your day going? Got any plans for the weekend? How was traffic on your way in?
It is commonly assumed that job candidates and interviewers both prefer to start with these types of questions rather than just diving into the more rigid and formal structured interview topics. After all, small talk is typically how most interactions between strangers begin. Interviewers also believe these little interactions, academically referred to as “rapport building,” help to loosen up nervous job candidates and lead to candid responses in the subsequent job-related questioning. (Note: Although this premise is intuitive, research has yet to substantiate it.) Continue reading






Sanjay Arora is the Chief Operating Officer (COO) for Global F&A with Arvato Financial Solutions – A Bertelsmann Group Company (Bertelsmann is a media, services and education company that operates in about 50 countries around the world. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year.)