What is top talent and how is that identified?

As a part of our talent acquisition engagements, we ask our clients how they define “top talent” and how they would assess those traits in the interview process.  Reflecting on the insightful comments we hear every day, we thought there would be great value in a new blog in which senior executives/thought leaders share their “Take on Talent.”

This is the seventh in a series of blogs/interviews with senior executives who are thought leaders in the areas of  Talent Acquisition, Career Development and Leadership who will share their perspectives on this ever present question.

 

SanjaySanjay Arora is the Chief Operating Officer (COO) for Global F&A with Arvato Financial Solutions – A Bertelsmann Group Company  (Bertelsmann is a media, services and education company that operates in about 50 countries around the world. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year.)

Prior to this, Sanjay Arora was the Managing Director at Accenture responsible for Pacific CMT BPO Operations.

Prior to Accenture, Sanjay held several positions in American Express for Global Reporting, Global Re-engineering & Transformation Initiatives and for setting up Global Shared Services Center in India. Continue reading

What is top talent and how is that identified?

As a part of our talent acquisition engagements, we ask our clients how they define “top talent” and how they would assess those traits in the interview process.  Reflecting on the insightful comments we hear every day, we thought there would be great value in a new blog in which senior executives/thought leaders share their “Take on Talent.”

This is the sixth in a series of blogs/interviews with senior executives who are thought leaders in the areas of Talent Acquisition, Career Development and Leadership who will share their perspectives on this ever present question.

 

Bendor-Samuel Peter.highres

Peter Bendor-Samuel founded Everest Group in 1991 with the vision to assist the then nascent out sourcing and global services industry to evolve more powerful and effective mechanisms to create and capture value. Everest Group is now a leader in the global services industry, and is constantly at the intersection to show other firms how to take advantage of disruptive technologies, innovative service vehicles, and game-changing talent models.

 

Peter is the author of the industry best-selling book, “Turning Lead Into Gold: the Demystification of Outsourcing.” He is a regularly featured thought leader in international business media including the Wall Street Journal, New York Times, and Financial Times, and is a frequent keynote speaker at various industry events. Continue reading

Client Business Development Manager

The Client BusinessOutsourcing Concepts Development Manager (CBDM) will be responsible for identifying and closing new enterprise accounts in addition to managing the customer relationship. Our client offers global professional services, managed services, cloud, data center, security, and IP services. The Client Business Development Manager will provide valuable insights and recommendations to support the client’s strategic initiatives.

Continue reading

North American F&A BPO Sales Lead

Outsourcing ConceptOur client is a privately held Latin American BPO provider looking to expand into the US. The executives are serial entrepreneurs who have successfully founded and sold a number of BPO providers, their current company is 5 years from exit. The successful candidate will have a successful track record selling F&A BPO, have entrepreneurial values and be able to develop and scale a sales organization.

Summary

The NA F&A Sales Lead is the executive responsible for North American P&L and is responsible for sourcing, managing the solution, structuring and closing new logo (typically sole-source) BPO sales for transactional, typically F&A, services to clients by identifying major pain points in their back-office operations. Continue reading

Portfolio Executive

The Senior Executive will be responsible for performance of a portfolio- including sales, revenue and profitability.

This person would be responsible for the following:

  •  Driving growth across growth platforms and be accountable for strategic metrics such as client penetration and contribution to geographic market share growth
  •  Contribute to coordinating and driving the ongoing sales reengineering and pricing transformation programs necessary to win in the marketplace.
  •   Assist with the implementation of industry programs at the regional level and support geography-based programs directly impacting large market-maker sales, foundation clients and regional/global clients.
  •   Serve as a thought leader in the industry by helping to shape a vision of the future Continue reading