BPO Solution Architect – Procurement

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Our client is a global leader in digitally-powered business process management and services, serving approximately one-fifth of the Fortune Global 500 with a workforce of over 70,000 people in 25 countries; 2015 annual revenue is about $2.5B.

 

Source to Pay Lead Solution Architect

The S2P Lead Solution Architect will lead large Source to Pay solutions across US, EU and APAC. The role’s focus is beyond business as usual and includes: helping win new deals, coach and mentor existing account teams to move along the service value chain, and provide consulting depth to customers in the S2P space.

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What is top talent and how is that identified?

As a part of our talent acquisition engagements, we ask our clients how they define “top talent” and how they would assess those traits in the interview process.  Reflecting on the insightful comments we hear every day, we thought there would be great value in a new blog in which senior executives/thought leaders share their “Take on Talent.”

This is the seventh in a series of blogs/interviews with senior executives who are thought leaders in the areas of  Talent Acquisition, Career Development and Leadership who will share their perspectives on this ever present question.

 

SanjaySanjay Arora is the Chief Operating Officer (COO) for Global F&A with Arvato Financial Solutions – A Bertelsmann Group Company  (Bertelsmann is a media, services and education company that operates in about 50 countries around the world. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year.)

Prior to this, Sanjay Arora was the Managing Director at Accenture responsible for Pacific CMT BPO Operations.

Prior to Accenture, Sanjay held several positions in American Express for Global Reporting, Global Re-engineering & Transformation Initiatives and for setting up Global Shared Services Center in India. (more…)

How to Really Customize Leadership Development

 

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by Gianpiero Petriglieri

 

 

There is a question executives always ask early on, when they consult potential partners for their companies’ leadership development initiatives:

“Will it be customized?”

The answer, today, cannot be anything other than a resounding “Yes!” Because “customized” has become a synonym of “good” for leadership development.

Sometimes, however, that question hides a request for subordination. It is a nicer way to ask, “Will you do everything that I demand?” Other times, it is the starting point of a professional collaboration, an invitation to learn and work together.

Promising customization, then, is not always good if it stops us from exploring what customization means, what good it is for, and who it is good for.

The important question executives and educators ought to discuss, as I see it, is not whether a learning initiative will be customized — but how. (more…)

What is top talent and how is that identified?

As a part of our talent acquisition engagements, we ask our clients how they define “top talent” and how they would assess those traits in the interview process.  Reflecting on the insightful comments we hear every day, we thought there would be great value in a new blog in which senior executives/thought leaders share their “Take on Talent.”

This is the sixth in a series of blogs/interviews with senior executives who are thought leaders in the areas of Talent Acquisition, Career Development and Leadership who will share their perspectives on this ever present question.

 

Bendor-Samuel Peter.highres

Peter Bendor-Samuel founded Everest Group in 1991 with the vision to assist the then nascent out sourcing and global services industry to evolve more powerful and effective mechanisms to create and capture value. Everest Group is now a leader in the global services industry, and is constantly at the intersection to show other firms how to take advantage of disruptive technologies, innovative service vehicles, and game-changing talent models.

 

Peter is the author of the industry best-selling book, “Turning Lead Into Gold: the Demystification of Outsourcing.” He is a regularly featured thought leader in international business media including the Wall Street Journal, New York Times, and Financial Times, and is a frequent keynote speaker at various industry events. (more…)

Client Business Development Manager

The Client BusinessOutsourcing Concepts Development Manager (CBDM) will be responsible for identifying and closing new enterprise accounts in addition to managing the customer relationship. Our client offers global professional services, managed services, cloud, data center, security, and IP services. The Client Business Development Manager will provide valuable insights and recommendations to support the client’s strategic initiatives.

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