Analytics Sales in BPO

 

 

 

 

 

 

 

 

Our client has been recognized as a market leader in Business Analytics Operations for the last two years in a row.

Responsibilities

  • Work closely with BPO sales leaders as an analytics expert selling new services to new and existing accounts
  • Partner with and support existing sales channel
  • Understand sales channel’s strategy and objectives
  • Develop strong working relationships with our clients account management  teams  and their client stakeholders to identify analytics opportunities and support pipeline building (more…)

Being Experienced Doesn’t Automatically Make You a Great Mentor

By Andy Molinsky

 

Coaching and mentoring is more popular than ever — and for good reason. As individuals progress in their jobs and careers, they’re constantly challenged to build their skills and act outside their comfort zones. Timid executives are called upon to learn to deliver motivational speeches; conflict-avoidant managers need to learn to deliver bad news; and mild-mannered job seekers need to pitch and promote themselves at networking events.

And mentoring doesn’t just happen in traditional corporate settings. It also abounds in educational, religious, athletic, and nonprofit worlds as well, where deeply experienced individuals become coaches and mentors to help others with less experience get on the fast track to success. (more…)

How to Build a Meaningful Career

by Amy Gallo

 

Everyone aspires to have purpose or meaning in their career but how do you actually do that? What practical steps can you take today or this month to make sure you’re not just toiling away at your desk but you’re doing something you genuinely care about?

What the Experts Say
Unfortunately, most of us don’t know how to make the job decisions that lead to satisfaction. Nathaniel Koloc, the CEO of ReWork, which provides recruiting services to companies that offer purposeful work, says that’s because no one really ever teaches us how: “Very few parents, teachers, and mentors urge us to think about this or give us mental models to use,” he says. “We tend to only get nibbles of what meaningful work is in our twenties.” As a result, we often pick jobs for the wrong reasons, says Karen Dillon, coauthor of How Will You Measure Your Life. “We look for things that we’re proud to talk about at a cocktail party or look good on a resume.” But rarely are those the things that translate to satisfaction. Here are principles you can follow to find a career — and a specific job —­ you don’t just enjoy, but love. (more…)

We All Can Transform Culture Through Resonant Leadership

by Johann Gauthier and Sue Elliott

“The leaders who work most effectively, it seems to me, never say ‘I.’ And that’s not because they have trained themselves not to say ‘I.’ They don’t think ‘I.’ They think ‘we’; they think ‘team.’ They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit. This is what creates trust, what enables you to get the task done.” –Peter Drucker

It’s September 5, 2006. Alan Mulally is appointed president and CEO of Ford Motor Company. This American icon is facing bankruptcy and extinction. The company is projecting a $17 billion annual loss. Every brand — and every model — is unprofitable. There is no commitment to be best-in-class. (more…)