What Do You Have To Gain?

by Gayle Hilgendorff

Have you ever noticed how, when you are on the precipice of doing something new, different or risky in your life, people respond by shrugging their shoulders and claiming, “Yeah sure, why not?  What do you have to lose?”

Many times while coaching clients to do something new or different in their daily routine I notice myself asking, “What’s the worst that could happen?” Continue reading

Research Finds Narcissistic CEOs More Likely to Adopt Disruptive Technologies

UNIVERSITY PARK, Pa. — Corporate CEOs who exhibit narcissistic personality traits are more likely to embrace discontinuous or disruptive technologies than their less narcissistic counterparts, according to research by Donald Hambrick of Penn State’s Smeal College of Business and colleagues from the University of Erlangen-Nuremberg and IMD International.

The researchers describe discontinuous technologies as “contradicting the prevailing mindset in an industry, rendering existing organizational structures and processes obsolete, and diminishing the value of existing knowledge.” As such, existing firms are often seen as resistant, based on the risk and the high level of resources that would be needed for implementation.

But not all existing firms eschew adoption of these technologies, according to the researchers. Their study shows that CEOs with narcissistic personalities are more likely to take the associated risks. The researchers examined investments in biotechnology made by large pharmaceutical firms from 1980 to 2008 and found considerable support for their hypothesis.

Narcissism, as a personality dimension on which everyone can be arrayed, refers to traits such as a “strong sense of superiority,” a drive to “dominate their environments,” a “high degree of restlessness,” a “lack of empathy” and a “strong need for attention and applause,” the researchers wrote.

CEOs who exhibit more narcissistic traits, then, are seen as more likely to adopt discontinuous technologies for several reasons. Their sense of superiority gives them the confidence to take big risks. Their tendency toward restlessness makes them more open to change — even the radical sort that discontinuous technologies can bring. And they lean toward more dramatic decision-making with the understanding that their bold moves will garner attention among peers and in the press.

To this, researchers add two moderating factors: audience engagement — “the degree to which observers view a domain … as noteworthy and provocative” — and managerial attention — the level of focus that a firm’s senior managers place on a certain phenomenon.

“Bearing in mind that audience enthrallment with a technology can ebb and flow, and envisioning that managerial attention to a technology can similarly rise and fall, we anticipate that the narcissistic CEO will press for more attention at those times when a respected audience considers the technology as provocative and noteworthy,” wrote the researchers.

“CEO Narcissism, Audience Engagement, and Organizational Adoption of Technological Discontinuities” appears in the June 2013 issue of Administrative Science Quarterly. In addition to Hambrick, who is Smeal Chaired Professor of Management, authors include Wolf-Christian Gerstner and Andreas Konig of the University of Erlangen-Nuremberg, and Albrecht Enders of IMD International.

Source: Penn State University News

Brazil: Leveraging the Potential of the World Cup

By Steve Rudderham

All eyes will be on Brazil next summer as it hosts the soccer (real football) World Cup. This is then followed by the Olympic and Paralympics games in Rio de Janeiro in 2016. But beyond the ‘razzmatazz’ and festivities that both tournaments will bring, how will the country benefit economically, and how can the outsourcing industry leverage this focus? Continue reading

Outsourcing: myths, facts and statistics

 by Martin Conboy

Work is no longer bounded by co-worker proximity or time zone. It also involves a much broader set of ‘workers’ – not just employees, suppliers and partners, but customers, freelancers and an increasingly capable network of smart devices and interconnected systems, all tied together by business processes that span organizations, time and distance. Outsourcing is an integral part of this story. Continue reading

Branding your personal life

by Ellen Sluder

My husband and I are in the process of listing our house for sale and our realtor came over to give us pointers on how to stage it better. One of her suggestions was to hang an American flag off the front porch so the house was instantly recognizable. While I consider myself a patriotic person and don’t personally have an issue with displaying a flag, I did start to wonder how other people would judge or “brand” me. Continue reading