Overcoming the Toughest Common Coaching Challenges

by Amy Gallo

Great managers strive to do right by their employees — treat them well, motivate them to succeed, and provide the support and coaching each person needs. This is often easier said than done, especially when it comes to coaching. That’s because coaching takes time, skill, and careful planning. And there are certain types of people who may be particularly challenging for managers to coach. Think about the Eeyore on your team who is pessimistic at every turn, or the person who refuses your advice with a smile on his face. It’s not fair to you or to the employee to give up, so what do you do? Continue reading

Smart Leaders Are OK with Seeming Uncertain

By Don Moore

The expression of confidence is intimately tied up with leadership.  Would-be leaders are careful to present a confident face because it helps gain them credibility and convince others that they know what they are doing.

When George W. Bush faced John Kerry in their first Presidential debate in 2004, Bush criticized Kerry for having vacillated on the war in Iraq.  “I just know how this world works,” Bush declared.  “And in the councils of government, there must be certainty from the U.S. President.”  Even those who may have disagreed with Bush’s policies may nevertheless support this view.  In his profile of President Barack Obama, Michael Lewis put it this way: “After you have made your decision, you need to feign total certainty about it. People being led do not want to think probabilistically.” Continue reading

If You Can’t Communicate, You Can’t Lead

Meet Mark Miller  by Mark Miller

Yes, many factors contribute to the enormity of our task as leaders. I’m just not sure any are more critical or daunting as clear communication. Let’s unpack this a little bit. What are some of the barriers to communication within an organization? Continue reading

Decoding leadership: What really matters

By Claudio Feser, Fernanda Mayol, and Ramesh Srinivasan

New research suggests that the secret to developing effective leaders is to encourage four types of behavior.

Telling CEOs these days that leadership drives performance is a bit like saying that oxygen is necessary to breathe. Over 90 percent of CEOs are already planning to increase investment in leadership development because they see it as the single most important human-capital issue their organizations face. And they’re right to do so: earlier McKinsey research has consistently shown that good leadership is a critical part of organizational health, which is an important driver of shareholder returns. Continue reading

3 Simple, Yet Critical Musts for Onboarding Success

Marty FukudaBy Marty Fukuda

Organizations spend a great deal of resources, including time and money, selecting the perfect hires. Many businesses have developed training programs to teach new recruits the ins and outs of technical procedures as well as details about their products, services and software.
Yet often some essentials are neglected. During the first few days of an associate’s career, amid those nervous, impressionable moments, a company should lay the groundwork for a lasting powerful relationship with the person involved. Continue reading